TERMS AND CONDITIONS
The present General Contracting Conditions regulate the use of www.myprintingfactory3d.com -hereinafter the web site-, property of IMAGINACIÓN AZUL S.L.
IMAGINACIÓN AZUL S.L., is a limited liability company with registered office in Calle Segunda, nº4, Polígono Industrial, el Montalvo III, Carbajosa de la Sagrada (Salamanca) with N.I.F B37564002, being MY PRINTING FACTORY 3D one of its commercial brands. The use of the web site supposes the knowledge and acceptance of the present General Contracting Conditions. Said acceptance shall be a prerequisite prior to the purchase of any product through the website.
1. Scope of Application
These General Terms and Conditions apply to the sale of all MY PRINTING FACTORY 3D products through its website in Spain (with the exception of Ceuta and Melilla).
2. Price
The prices set in the electronic store of the website include V.A.T. (Value Added Tax) and I.G.I.C. (Canary Islands General Indirect Tax), as applicable.
Shipping costs are not included in the fixed prices. The amount corresponding to the shipping costs will be fixed (5.45 € VAT included) and will be reflected in the window “YOUR ORDER”, at the time of making the “CHECKOUT”.
In case there is an error in the price of the products you have ordered through the website, we will inform you as soon as possible and we will give you the option to cancel your order or to process it again, with the correct price. If we are unable to contact you, the order will be considered cancelled and you will be fully reimbursed for the amounts you have paid.
IMAGINACIÓN AZUL S.L., reserves the right to modify the prices at any time, without the changes in the same can affect orders already confirmed.
3. Payment Methods
You can use debit and credit cards as a payment method.
IMAGINACIÓN AZUL S.L., uses a safe payment gateway provided by Banco Caja Rural that guarantees the integrity of the communications through sufficiently safe means.
The choice of the payment method will be made in the “CHECKOUT” window, during the purchase process.
To reduce the risk of unauthorized access, credit cards may be subject to checks and authorizations by the issuing entity. In the event that such entity does not authorize the payment, we will not be able to formalize the purchase with you.
4. Transfer of Risk and Ownership
The transfer of risk shall take place upon delivery.
The acquisition of ownership of the products ordered will occur upon receipt of full payment of all amounts due in connection therewith, or at the time of delivery, if this takes place at a later time.
5. Availabilty of Products
All orders placed are subject to product availability. If there are difficulties in the supply of products or if there are no items in stock, we will refund any amount you may have paid.
6. Ordering Tool
The website www.myprintingfactory3d.com, has a tool that allows the printing of parts on demand. The economic conditions of its use will depend on several factors such as the material used or the quality of the printed piece. The tool calculates, once the file has been selected in the correct format and the form has been filled in, the price for the manufacture of the part.
6.1. Conditions of use of the tools orders
The conditions of use of the tool are:
- Minimum order of 10
- Supported file format: stl.
- Maximum file size: 100 mb
- Maximum printing dimensions: 300x300x300
- We do not optimize parts for 3D printing, so the customer must send a design adapted to this technology. In case the part is not correctly optimized, it will be launched to production in the most optimal way. The company will not be responsible for the quality of the manufactured part due to bad design or positioning by the customer.
7. Returns Policy
The website www.myprintingfactory3d.com, has a tool that allows the printing of parts on demand. The economic conditions of its use will depend on several factors such as the material used or the quality of the printed piece. The tool calculates, once the file has been selected in the correct format and the form has been filled in, the price for the manufacture of the part.
7.1. Legal right to cancel the purchase
If you are contracting as a consumer and user, you have the right to withdraw from the purchase within 14 calendar days. To do this you must send an email to the address [email protected] communicating your decision.
The exercise of this right will have gratuitous character for the client. IMAGINACIÓN AZUL S.L., will reimburse the total amount, including the shipping costs of the initial delivery, before 14 calendar days have elapsed from the date on which it is informed of the exercise of the withdrawal date.
Notwithstanding the foregoing, we may withhold reimbursement until we have received the goods, or until you provide proof of return of the goods.
The refund will be made using the same means of payment used by the purchaser for the initial transaction, unless the purchaser expressly provides otherwise.
If the return is for reasons not attributable to the company, the cost of return shall be borne by the buyer, who must deliver the goods to our facilities, within a maximum period of 14 calendar days from the notification of exercise of the right of withdrawal.
You will only be liable for a decrease in value of the goods resulting from a handling of the goods other than that necessary to establish their nature, their characteristics or their functioning.
7.2. Returns for defective productos
In the event that the products have any defect or manufacturing defect, you will have one month from the time you take material possession of them to make the return. Nevertheless, IMAGINACIÓN AZUL S.L. will respond of all those lack of conformity that are manifested in the term of two years from the delivery of the product/s, in accordance with the established in article 123 of the Royal Legislative Decree 1/2007, of November 16, which approves the rewritten text of the General Law for the Defense of the Consumers and Users.
In the case of returns for defective products, IMAGINACIÓN AZUL S.L., will reimburse the total amount, including the shipping costs of the initial delivery, before 14 calendar days have elapsed from the date on which the desire to return the defective products has been informed.
Notwithstanding the foregoing, we may withhold reimbursement until we have received the goods, or until you provide proof of return of the goods.
The cost of returning the defective products will be borne by IMAGINACIÓN AZUL S.L., which will send a courier to the place where they are for collection and shipment to our facilities.
8. Industrial and Intellectual Property
The present web site, including but not limited to, its programming, edition, complication, designs, logos, text and/or graphics, are property of the person in charge of the web site, being protected by the national and international regulations on intellectual and industrial property. The access by the user to the website does not grant any property right over them.
The use of third party names, if any, is expressly authorized by their owners, so the provider is not responsible for any disputes that may arise in this regard, proceeding to its immediate withdrawal as soon as it has reliable evidence of them.
If you see on the website any content that could violate intellectual and industrial property rights, please inform the provider as soon as possible by sending an email to the address [email protected].
9. Links from our Web Page
In the event that our website contains links to other websites and materials from third parties, such links are provided for informational purposes only, without us having any control over the content of such websites or materials. Therefore, we accept no liability for any damage or loss arising from their use.
10. Modification of the General Contracting Conditions
IMAGINACIÓN AZUL S.L., reserves the right to modify, without previous notice, the present General Contracting Conditions.
11. Force Majeure
We will not be responsible for any failure or delay in the fulfillment of any of the obligations that we assume under a Contract, whose cause is due to events beyond our reasonable control (“Force Majeure Cause”).
Force Majeure Causes shall include any act, event, default, omission or accident beyond our reasonable control.
12. Viruses, Hacking and other Computer Attacks
You must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging programs or material. You will not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our website. You agree not to attack this website through a denial-of-service attack or a distributed denial-of-service attack.
Failure to comply with this clause could lead to the commission of offenses punishable by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website.
We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer equipment, computer equipment, data or materials as a result of your use of this website or your downloading of any content from or redirected to this website.
13. Partial Invalidity
If any of these Terms and Conditions or any provision of a Contract is declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in force and shall not be affected by such declaration of nullity.